I am not going to go into the boring cluster fuck that I have been fighting with them about for the past month and a half, instead I'll simply share with you, what I shared with them in their "feedback" section. Enjoy.
"You know what’s amazing? It’s amazing that Furizon can shoot a satellite into space. It can connect millions of people at the blink of an eye. It can build towers and create a massive infrastructure unparalleled to any other phone company. Yet when it comes to actual communication between the company and the customer in the form of simple customer service, Furizon is a steaming pile of donkey shit. I am not going to go specifics about the ongoing ordeals that I have gone through just in the past month with your customer service department because let’s face it- you don’t really care. I’m simply writing today to let it be known and have this nice little complaint thrown on top of the rest of the pile. As we speak, I am on hold… and have been for the past 40 minutes with your customer service department for an answer to a question that should take 30 seconds. You are a growing ulcer in the very pit of my stomach. I wish nothing but bad things on all of you and I hope one day when you’re in need of emergency help and you dial 911, a “friendly” service representative stationed in Bombay thanks you for being a valued victim, and promptly puts you on hold"
- Mike
No comments:
Post a Comment